Terms and conditions
Collective investment schemes in securities are generally medium- to long-term investments. The value of participatory interests or the investment may go down as well as up. Past performance is not necessarily a guide to future performance. Sanlam Collective Investments (RF) (Pty) Ltd (the manager) does not provide any guarantee, either with respect to the capital or the return of a portfolio. The manager has the right to close certain portfolios to new investors, in order to manage it more efficiently, in accordance with its mandate. Collective investment schemes are traded at ruling prices and can engage in borrowing and scrip lending. The collective investment scheme may borrow up to 10% of the market value of the portfolio to bridge insufficient liquidity.
Annualised returns are period returns re-scaled to a period of one year. This allows investors to compare returns of different assets that they have owned for different lengths of time. Actual annual figures are available to the investor on request. Income distributions, prior to deduction of applicable taxes, are included in the performance calculations. NAV to NAV figures have been used for the performance calculations, as calculated by the manager at the valuation point defined in the deed, over all reporting periods. Investment performance calculations are available for verification upon request by any person. Reinvestment of income is calculated on the actual amount distributed per participatory interest, using the ex-dividend date NAV price of the applicable class of the portfolio, irrespective of the actual reinvestment date. The performance is calculated for the portfolio. The individual investor performance may differ, as a result of initial fees, the actual investment date, the date of reinvestment and dividend withholding tax.
Different classes of participatory interests apply to these portfolios and are subject to different fees and charges. A schedule of fees, charges and maximum commissions is available on request from the manager, or is available on the website at www.sanlaminvestments.com. Forward pricing is used. The portfolio valuation time is 08h00 for fund of funds and 15h00 for all other portfolios and the transaction cut-off time is 14h00. The transaction cut-off time should be 14h00, for portfolios except fund of funds, but execution is not always guaranteed. If execution could not take place on the same day, it will take place the next business day, or at the earliest possible opportunity. For fund of funds, the cut-off time for the execution of trades is 14h00 on the day preceding the pricing date.
Foreign securities within portfolios may have additional material risks, depending on the specific risks affecting that country, such as: potential constraints on liquidity and the repatriation of funds; macroeconomic risks; political risks; foreign exchange risks; tax risks; settlement risks; and potential limitations on the availability of market information. Fluctuations or movements in exchange rates may cause the value of underlying international investments to go up or down. Investors are reminded that an investment in a currency other than their own may expose them to a foreign exchange risk.
The terms and conditions, a schedule of fees, charges and maximum commissions, performance fee frequently asked questions as well as the minimum disclosure document (MDD) and quarterly investor report (QIR) for each portfolio are available on Sanlam Collective Investments’ website at www.sanlaminvestments.com. Associates of the manager may be invested within certain portfolios and the details thereof are available from the manager.
Northstar Asset Management (Pty) Ltd, registration number 1996/001423/07 and FSP number 601, is the co-named partner and investment manager of the co-named portfolios within the Sanlam Collective Investments Scheme and is an authorised discretionary financial services provider under the Financial Advisory and Intermediary Services Act (No. 37 of 2002). This information is not advice, as defined in the Financial Advisory and Intermediary Services Act (No. 37 of 2002). Please be advised that there may be representatives acting under supervision. The manager retains full legal responsibility for the co-named portfolios.
THE FINANCIAL ADVISORY AND INTERMEDIARY SERVICES ACT, 2002
Northstar Asset Management Proprietary Limited is an authorised financial services provider in terms of the Financial Advisory and Intermediary Services Act 2002. All information contained in this document should not be construed, or relied upon, as advice. If you require financial and/or investment advice, please engage the services of an independent financial adviser.
This website and its content are owned by Northstar Asset Management (Pty) Ltd or its licensors and are protected by copyright and other intellectual property laws. All rights not expressly granted are reserved. Northstar hereby authorises you to view, download, print and distribute the content of this website, but only for information, non-commercial and private purposes.
INFORMATION AND CONTENT
The information and content (collectively ‘information’) accessible in this document are provided by Northstar as general information about the company and its products and services. Northstar does not guarantee the suitability or potential value of any information or particular investment source. Any information in this document is not intended nor does it constitute financial, tax, legal, investment, or other advice. Nothing contained in any service or any other content in this document constitutes a solicitation, recommendation, endorsement or offer by Northstar.
Illustrations, forecasts or hypothetical data are not guaranteed and are provided for illustrative purposes only; returns or benefits are dependent on the performance of underlying assets or other variable market factors; there are risks involved in buying or selling a financial product; past performances are not necessarily indicative of future performances; and no guarantees are provided.
CONFLICTS OF INTEREST POLICY AND CONFLICTS REGISTER
These documents are available on request.
Northstar has taken and will continue to take care that all information, in so far as this is under its control, provided on this website is true and correct. However, Northstar shall not be responsible for, and therefore disclaims any liability for, any loss, liability, damage (whether direct or consequential) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of or reliance upon any information, links or service provided through this website. There is no warranty of any kind, expressed or implied, regarding the information or any aspect of this service. Any warranty implied by law is hereby excluded except to the extent such exclusion would be unlawful.
Northstar respects your privacy and is committed to keeping your information confidential.
In general, you can visit our website without having to divulge any personal information about yourself. However, while using this website you may provide information about yourself or it may be collected by us.
You may update personal information at any time by e-mailing firstname.lastname@example.org. You may also view your personal information that we hold and correct it if necessary on written request to Northstar.
Access to your personal information held by Northstar may also be requested by yourself or third parties. The Promotion of Access to Information Act, 2 of 2000 regulates and sets out the procedure for such a request and under what circumstances such access may be refused.
USE OF INFORMATION
Personal information is used as is appropriate in the normal course of business to provide the products and services you have requested. We may retain any information for purposes of investment transaction processing and administration, to monitor our site or to communicate directly with you.
SHARING OF INFORMATION
All personal information supplied to Northstar or collected by us is kept strictly confidential. Northstar will disclose or report personal information if and when required to do so by law or any regulatory authority, and to our employees, or agents who require such information to carry out their duties.
SECURITY OF INFORMATION
We take all reasonable steps to protect your personal information, including, where appropriate, the use of encryption technology. We can however not guarantee the security of any information you transmit to us electronically and you do so at your own risk.
ELECTRONIC COMMUNICATIONS AND RECORDS
By visiting this website or communicating with us by electronic means, you consent to receiving communications electronically and agree that all agreements, notices, disclosures and all other communications transmitted by electronic means satisfies any legal requirement, including but not limited to the requirement that such communication should be “in writing”.
If you have any questions or queries regarding the above, please contact us at:
Tel: (+27) 0860 766 522
CLIENT COMPLAINT PROCESS
Please lodge a complaint either via email to email@example.com or in writing addressed to:
Postnet Suite 784
Private Bag x16
Please include your full details, a description of the complaint and documentary proof as applicable. Northstar will endeavour to respond to your complaint within five business days of receipt.
If you are still unhappy please afford Northstar further opportunity to resolve the issue. However, should you be dissatisfied with the final response, you may refer your complaint to the Ombudsman or Adjudicator depending on the nature of the complaint, as set out below in more detail.
Only complaints relating to intermediary services provided by Northstar, as an authorised financial services provider, may be directed to the Financial Advisory and Intermediary Services Ombud (“FAIS Ombud”). The FAIS Ombud acts independently and objectively. Please note that Northstar does not give advice and any complaints relating to advice will not apply to Northstar. In complaints before the FAIS Ombud the complainant and any other party to the complaint are expected to give their fullest co-operation so as to dispose of the complaint within a reasonable time. For these purposes a complainant includes the complainant’s lawful successor in title or a person nominated as beneficiary in terms of the financial product that is the subject of the relevant complaint.