Staff member profile – Shannon Hendricks (Operations Associate)

STAFF MEMBER PROFILE

When did your interests in financial markets start? As a recent entrant to the industry, I am deeply fascinated by the financial markets and have dedicated significant time to studying and monitoring them independently. I am eager to immerse myself in this dynamic industry and acquire extensive knowledge.

When did your interest in financial markets start?

As a recent entrant to the industry, I am deeply fascinated by the financial markets and have dedicated significant time to studying and monitoring them independently. I am eager to immerse myself in this dynamic industry and acquire extensive knowledge.

What did you study and why?

I pursued a law degree (LLB) and completed two years of study before financial constraints hindered my progress. However, those two years equipped me with a solid foundation in legal principles, honed my critical thinking abilities and developed my analytical skills. Despite that setback, I remain determined to eventually complete my law degree when the circumstances allow.

What do you think equips you to do this job properly?

My relevant experience, strong communication skills, meticulous attention to detail, problem-solving abilities, and technical proficiency equip me to excel in this role.

What do you love about investing?

Ultimately, while my role may be indirect in the investment process, my interest lies in understanding and supporting our clients’ investment goals. I find great joy in contributing to their financial well-being and being part of their journey towards long-term success. Witnessing the positive impact of successful investments on clients’ lives reinforces my passion for the industry.

What do you find the most challenging part of your role to be?

The most challenging aspect of my role as an operations associate in a financial institution is navigating the complexities inherent in financial operations. This includes managing high volumes of data and transactions with precision, solving problems in a fast-paced environment, ensuring effective communication, and staying updated with software systems. However, I embrace these challenges as opportunities for growth, leveraging my attention to detail, problem-solving skills, adaptability, and commitment to continuous learning to overcome them effectively.

Why do you think clients will do well at Northstar?

Clients will thrive at Northstar due to our exceptional team of experienced professionals. With extensive knowledge and expertise in the financial industry, our team provides valuable insights and guidance tailored to each client’s unique needs. Trust, transparency, proactivity, and open communication are essential to building strong client relationships. By choosing Northstar, clients can be confident that they have a dedicated team committed to helping them achieve their financial goals.